To start a claim, please email us at sales@funvision.com.hk with:Proof of purchaseA description of the issuePhotos of the defect or damage (if applicable)

Registration is optional. Your warranty is valid from the date of purchase even without registration. However, submitting the electronic registration form may help us process your claim faster.

Each product has its own warranty period. Please check on our website for details. If no warranty is listed, the product is not covered.

Proof of purchase is required for all claims. Without it, we cannot provide coverage for parts, repairs, or refunds.

Electronic Dartboards, Scorers & Lighting SystemsWarranty Period: 90 daysCovered: Missing parts, defective materials, or faulty electronicsNot Covered: Normal wear and tear. Damage from neglect, abuse, or misuse (e.g., storing outdoors, using steel tip darts, or soft tip darts heavier than the recommended weight) Sisal DartboardsWarranty Period: 90 daysCovered: Missing parts, defective materials, or damage from improper storage during transportNot Covered: Normal wear and tear. Natural wear of sisal fibers over time. Damage from neglect, abuse, or misuse (e.g., storing outdoors, cleaning with moisture) Dart FlightsWarranty Period: Not covered, except for missing pieces.