Question 1

Cannot connect to the dartboard?

Accepted Answer

Please allow all permissions, including finding Bluetooth devices, WLAN, cellular network, microphone, camera, location, storage, etc.

Question 2

The APP and dartboard cannot connect automatically?

Accepted Answer

If the APP and dartboard cannot connect automatically, please click the Bluetooth icon in the upper right corner of the APP to connect manually.

Question 3

The connection is unstable during the game?

Accepted Answer

Please be sure to use a 5V==1.5A charger.
Using a charger above 5V may damage the PCB or LED.
Do not use USB-C and AA batteries at the same time, as this may also cause connection instability.

Question 4

The LED does not light up / The LED stays on during the game?

Accepted Answer

Please be sure to use a 5V==1.5A charger.
Using a charger above 5V may damage the PCB or LED.
Do not use USB-C and AA batteries at the same time, as this may also cause connection instability.
If the light still does not turn on after using a suitable adapter, the LED may be damaged. Please contact customer service.

Question 5

Incorrect scoring during the game?

Accepted Answer

Battery or power supply is insufficient.
Restart the dartboard and reconnect.
If the above problems are all checked and the scoring is still incorrect, the sensor sheet may be damaged. Please contact customer service.

Question 6

Smartphone Versions

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Support

Cannot connect to the dartboard?

The APP and dartboard cannot connect automatically?

The connection is unstable during the game?

The LED does not light up / The LED stays on during the game?

Incorrect scoring during the game?

Smartphone Versions

Feedback

Product

Company

Contact

Free Shipping on All Orders Over $50

​Support

Cannot connect to the dartboard?

The APP and dartboard cannot connect automatically?

The connection is unstable during the game?

The LED does not light up / The LED stays on during the game?

Incorrect scoring during the game?

Smartphone Versions

Feedback

Product

​Company

Contact

Support

Company